The tiny booking-name mismatch that delayed hotel check-in
My booking omitted my middle name. Keeping the confirmation number and passport-ready spelling made the fix much faster.
Alex T.
Australia · Traveled March 2026 · 4 min read

The hotel had the reservation, but the booking name did not exactly match my passport. It was resolved, though it took longer than expected.
What helped
I showed the booking confirmation number, the payment receipt and the exact passport spelling. The staff could then locate and update the reservation.
Before you travel
Use the passport name on bookings and save the hotel phone number plus Chinese address offline.
Continue with a verified guide
Hotel check-in guide
Use the official ChinaEasy guide for a structured checklist, current caveats and backup options.
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